Terms & Conditions – Shopphi.in
Last Updated: 29 April 2026
1. Introduction
Welcome to Shopphi.in (“Platform”, “we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile application, and services.
By accessing or using Shopphi.in, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
2. Platform Overview
Shopphi.in is a multi-vendor marketplace platform that enables independent sellers (“Vendors”) to list, sell, and deliver products/services to users (“Customers”).
We act as an intermediary and do not own, manufacture, or control the products listed by vendors.
3. User Eligibility
- You must be at least 18 years old to use this Platform
- You agree to provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
4. Account Registration
- Users may be required to register to place orders
- You are responsible for all activities under your account
- We reserve the right to suspend or terminate accounts for misuse or violation of these Terms
5. Vendor Terms
For sellers using Shopphi.in:
- Vendors are responsible for:
- Product listings and descriptions
- Pricing accuracy
- Order fulfillment and delivery
- Compliance with applicable laws (including GST, if applicable)
- Shopphi.in reserves the right to:
- Remove listings that violate policies
- Suspend vendor accounts for non-compliance
6. Orders and Payments
- All orders are subject to acceptance by the respective vendor
- Prices are displayed on the Platform and may change without prior notice
- Payments are processed through secure third-party payment gateways
We do not store sensitive payment information such as debit/credit card details.
7. Cancellation, Refund & Shipping
- Orders are subject to our Cancellation & Refund Policy and Shipping & Delivery Policy
- Users are advised to review these policies before placing orders
8. User Responsibilities
Users agree not to:
- Use the Platform for unlawful purposes
- Provide false or misleading information
- Attempt to disrupt or harm the Platform
- Engage in fraudulent transactions
9. Third-Party Services
The Platform may include integrations with third-party services (such as payment gateways, logistics providers, etc.).
We are not responsible for the performance, policies, or practices of such third parties.
10. Limitation of Liability
To the maximum extent permitted by law:
- Shopphi.in shall not be liable for:
- Product quality issues
- Delivery delays
- Vendor-related disputes
- Losses arising from use of the Platform
Vendors are solely responsible for fulfilling orders and addressing product-related concerns.
11. Indemnification
You agree to indemnify and hold Shopphi.in harmless from any claims, damages, or losses arising from:
- Your misuse of the Platform
- Violation of these Terms
- Breach of applicable laws
12. Termination
We reserve the right to:
- Suspend or terminate your account
- Restrict access to the Platform
at our sole discretion, without prior notice, if you violate these Terms.
13. Privacy
Your use of the Platform is also governed by our Privacy Policy.
We encourage you to review it to understand how we collect and use your data.
14. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in:
Chapra, Bihar, India
15. Changes to Terms
We may update these Terms from time to time.
Changes will be effective upon posting on the Platform.
Continued use of the Platform constitutes acceptance of the updated Terms.
16. Contact Information
For any questions or concerns regarding these Terms:
